Trust is Built Between Meetings

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Trust. We talk about it all the time.

Why? Because without it, we can’t build relationships, we can’t create strong culture, we can’t reach collective goals and success. That sounds dramatic because it is! Trust is really that important.

Trust can be built and broken many ways, but one of the most overlooked ways trust is built is informally. It’s built in the breakroom, it’s built once a meeting finishes, and it’s built in the moments before you ask a colleague for a favor. In these small moments, you learn about who people truly are. You learn about who they are outside of work. Yes, people typically have lives outside of work…

You might learn that Molly is a stud on the sand volleyball court. You might learn that Andrew won the spelling bee back in 9th grade. You might learn that Alicia’s spouse is battling cancer. You might learn that Rod’s son just learned how to use the monkey bars at school. The key word here is that you might learn these things.

You will only learn these things about your colleagues if you take the time to ask questions. Be a genuine person and take time to care about the people surrounding you. You will see trust grow exponentially within your workplace.

The moments that seem the most insignificant are actually the most critical factors in building trust. A concept Simon Sinek preaches is that trust happens between meetings, and although we might not have realized it before, it is truer than true.

The less formal moments allow guards to be dropped, and vulnerability to enter the room. To some, these moments seem like a waste of time and a lack in efficiency and productivity but shift your perspective. These small moments are not only necessary, but vital for the success of your organization.

If you don’t trust us, trust these statistics from Harvard Business Review. Compared with people at low-trust companies, people at high-trust companies report: 74% less stress, 106% more energy at work, 50% higher productivity, 13% fewer sick days, 76% more engagement, 29% more satisfaction with their lives, 40% less burnout.

Appreciate the trust that’s forming in your workplace!

To hear more about this, directly from Simon Sinek, check out this video.



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